All Storelli products are designed and tested by players and coaches. Thus we truly believe you will be pleased with the products we provide. We understand, however, that occasionally you may have to return something to us for a variety of reasons and to make it easier we have a no-hassle return and exchange policy.
TRY ANY BODYSHIELD FOR 30 DAYS AND RETURN IF UNSATISFIED. [excludes Gloves]
If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition.
If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or ground service) in appreciation of your business with us.
Shipping Options & Rates
Storelli charges flat shipping rates which correspond to the delivery method that you choose, and your total shipping charges will automatically be computed during checkout prior to completion of your order.
Our current standard shipping rates for domestic U.S. orders are listed below:
USPS Priority Mail + Delivery Confirmation, 2-4 business days – starts at $10.00 and up
USPS Express Mail, approximately overnight to 1 business day – starts at $35.00 and up
For international orders, fees start at $15 and delivery time is 10-14 days, depending on the destination.
Business days are Monday-Friday, excluding federal holidays within the United States. As a general matter, properly completed orders submitted prior to 4 p.m. ET will begin processing the same business day. Orders received after 4 p.m. ET will generally begin processing the next business day.
The estimated delivery information in your order may show an earlier date than those listed above, and you may receive your order sooner or later depending on order processing factors and, in the case of standard shipping, transit timelines. In addition, third party shipping charges may change from time to time, in which case Storelli reserves the right to modify its standard rates accordingly.
Should you have any questions, please contact our customer support team at firstname.lastname@example.org.